100% Satisfaction Guaranteed!
Because We Want You to Rent With Confidence!
Rent Online or on the Phone Peace of Mind Guarantee
We know you are going to love what you find! In the unlikely event, you are not 100% satisfied when you arrive at our facility we will refund your money.
Rate Lock Guarantee
We promise your rate will not increase for at least one full year.
Never a Late Fee Guarantee
There is never a late fee if you are on our auto payment plan.
30 Day Perfect Fit Guarantee
We guarantee you will love our service and our super clean facility. If you are not 100% satisfied with us in your first 30 days and we do not correct the problem to your satisfaction, we will refund your first month’s rent.
Ready When You're Ready Guarantee
If you have a reservation or online rental and the unit is not available when you arrive, we will provide you the next larger size at no additional cost.
Storage Authority provides the best guarantee in the business because we want you to rent with confidence. We pride ourselves on surprising and delighting our friends with an exceptional and clean facility with over the top customer services.